Welcoming Paula Valverde to People's Title

Senior Escrow Assistant & Client Experience Specialist · Bilingual

Bilingual excellence in escrow services

In today's real estate environment, having a knowledgeable, versatile professional on your file is invaluable. With a strong background in escrow management and client relations, Paula Valverde joins People's Title to enhance the client experience by bridging language barriers and streamlining closings.

Paula brings a career spanning diverse roles in title services and real estate, with experience in risk assessment, client communication and closing operations. Her approach combines proven methods with modern technology to meet the demands of today's market.

Why a bilingual client experience matters

Effective communication is essential — especially for clients who speak both English and Spanish. A bilingual client experience goes beyond translation. It builds trust and makes sure every client feels understood, which matters in a state as diverse as Texas.

• Personalized communication: clear explanations and support in the client's preferred language.
• Clear documentation: helping clients understand what they are reviewing and signing.
• Culturally aware service: support that respects the communities we serve.

What a Senior Escrow Assistant does

A Senior Escrow Assistant manages transaction processes, prepares closing documents and keeps buyers, sellers, agents and lenders informed. Careful tracking of every detail reduces errors and delays — and makes the closing smoother for everyone at the table.

Please join us in welcoming Paula to the People's Title family.