Privacy Policy

How we handle your personal information

People's Title LLC ("People's Title," "we," "us") handles some of the most personal information you have: your name, your finances and your home. This policy explains what we collect, how we use it, who we share it with and how we protect it. It covers this website, our PeoplesTitleApp One app, and the title insurance, escrow and closing services we provide in Texas.

Effective date: November 12, 2026.

What we collect

When you close with us, we collect what the law, your lender and your title policy require. That can include:

• Your name, address, phone number, email and date of birth
• Your Social Security number or taxpayer ID, and a government-issued photo ID
• Your contract, loan and payoff details, and bank account and wire information
• Marital status and other information needed to examine title, such as heirship or probate records

This information comes from you, your real estate agent, your lender, the other party to the transaction, and public records.

When you use our website or app, we collect what you choose to give us, such as your name, phone, email and message when you use our chat, contact form or quote request. We also collect basic technical information: pages visited, buttons clicked, device and browser type, and a random visitor ID stored in your browser so we can count visits. We do not use this to identify you personally.

How we use it

• To open and process your title order, examine title, and issue title commitments and policies
• To handle escrow, prepare closing documents and settlement statements, and disburse funds
• To verify identity and help prevent wire fraud, seller impersonation and other fraud
• To answer your questions, send quotes and schedule closings
• To meet legal, regulatory, underwriter and recordkeeping requirements
• To improve our website, app and service

Who we share it with

We do not sell your personal information. We do not share it with other companies so they can market to you.

We share it only as needed to complete your transaction and run our business, including with:

• Parties to your transaction, such as your lender, the other party, real estate agents and attorneys, as needed to close
• Our title insurance underwriters, which issue and back your policy
• Service providers working on our behalf, such as closing software, document preparation, mobile notaries, surveyors, couriers and recording services, and website and chat providers. They may use your information only to provide services to us.
• County clerks and other offices where documents must be recorded
• Government agencies, courts and regulators when the law requires it, or to prevent fraud

How we protect it

We use physical, electronic and procedural safeguards, as federal law requires of title and settlement companies. Only employees who need your information to do their jobs can access it. We keep records for as long as law, regulation and our underwriters require, then dispose of them securely.

Wire fraud warning: If you get an email or text with new or changed wiring instructions, do not act on it. Before you send any money, call your escrow officer at a number you already know. Our main line is (817) 422-9028.

Calls, texts and email

If you give us your phone number, we may call or text you about your transaction or your request. Message and data rates may apply. Reply STOP to any text to stop receiving texts. You can also ask us at any time to stop marketing emails or calls.

Cookies and website tools

Our website uses browser storage and similar tools to keep the chat working, remember your visit and measure how the site is used. Our pages may load content from third parties, such as fonts, maps and linked social networks, which may collect technical information under their own privacy policies. You can clear or block cookies and site storage in your browser settings. Some features, such as chat, may not work without them.

Other things you should know

• Children. Our website and app are not directed to children under 13, and we do not knowingly collect their information online.
• Links. Links to other websites, including Eventbrite, our app stores and social networks, are covered by those sites' policies, not this one.
• Changes. We may update this policy. The effective date at the top shows when it last changed.